Privacy Policy

Last Updated: 9/8/2025

1. Introduction

TextApril (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our Service.

2. Information We Collect

Account Information

  • Phone number (required for SMS service)
  • Name (optional)
  • Email address (optional, for billing)
  • Timezone preferences

Usage Data

  • Message timestamps and frequency
  • Feature usage statistics
  • Service performance metrics

Message Content

We process messages ephemerally to provide responses. Message content is NOT stored or logged.

3. SMS Consent and Communications

Consent Collection

We collect your consent to receive SMS messages when you:

  • Send your first message to a TextApril phone number
  • Provide your phone number through our website or app
  • Re-subscribe after previously opting out

Consent Storage

We maintain records of your SMS consent including:

  • Date and time of consent
  • Method of consent (e.g., text message, web form)
  • Phone number that provided consent
  • Opt-out requests and timestamps

Message Data Handling

SMS messages are processed ephemerally. We do not store the content of your conversations. We only retain metadata necessary for service delivery and compliance, such as message timestamps and delivery status.

4. How We Use Your Information

We use collected information to:

  • Provide and maintain the Service
  • Process your requests and respond to messages
  • Manage your account and billing
  • Send service-related notifications
  • Improve and optimize the Service
  • Detect and prevent abuse
  • Comply with legal obligations including TCPA requirements

5. Data Retention

We retain your personal information only as long as necessary to provide the Service and fulfill the purposes outlined in this policy. Message content is processed in real-time and not retained.

6. Data Sharing

We do not sell, trade, or rent your personal information. We may share your data with:

  • Service Providers: Twilio (SMS delivery), Stripe (payment processing), Supabase (database hosting)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with any merger, sale, or acquisition

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Ephemeral message processing

8. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Data portability
  • Withdraw consent
  • Opt out of SMS communications at any time by texting STOP

To exercise these rights:

  • For privacy rights: text “privacy” to your TextApril number
  • To opt out of SMS: text “STOP” to any TextApril number
  • For help: text “HELP” to any TextApril number

9. Third-Party Services

Our Service integrates with third-party services (Google Calendar, etc.) only when you explicitly authorize them. These services have their own privacy policies.

10. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes via SMS or email.

13. Contact Us

For privacy-related questions or concerns:

  • Text “privacy” to your TextApril number
  • Email: privacy@textapril.com

14. California Privacy Rights

California residents have additional rights under the CCPA. For more information or to exercise these rights, please contact us.

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